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The following is our Agency Guarantee at Little Sunshines Au Pair Agency.

  1. The Agency Guarantee is only applicable for permanent placements, not temporary / fixed term placements and not for tutor placements.
  2. Provided that the Agency Fee was settled in full, within the 3 day from date of invoice period the Client is entitled to the Agency Guarantee.
  3. In the event that the candidate reneges on employment the Agency will use its skills and knowledge to find a suitable Candidate to replace the Candidate at no extra charge to the Client.
  4. In the event that the candidate resigns within 90 days from date of commencement of employment the Agency will use its skills and knowledge to find a suitable Candidate to replace the Candidate at no extra charge to the Client, provided that:
    1. the Client did not make changes to the following during the 90 day period:
      1. Salary and petrol reimbursement
      2. Days and times that the candidate needs to work
    2. the Client did not abuse the candidate
    3. the Client did not require the candidate to work overtime in excess (not applicable to a governess position)
  5. In the event that the candidate cannot commence or continue employment within 90 days from date of commencement of employment due to force majeure, the Agency will use its skills and knowledge to find a suitable Candidate to replace the Candidate at no extra charge to the Client.
  6. In the event that the family dismisses within 90 days from date of commencement of employment the Agency will use its skills and knowledge to find a suitable Candidate to replace the Candidate at no extra charge to the Client, provided that:
    1. the Client did not make changes to the following during the 90 day period:
      1. Salary and petrol reimbursement
      2. Days and times that the candidate needs to work
  7. For positions where the placement fee exceeds R15 000 the above guarantee mentioned in point 1 to 6 above is a 6 month guarantee from date of commencement of employment, not a 90 day guarantee.
  8. No agency fees will be refunded even in the unlikely event of a replacement candidate not being found through the agency.
  9. No agency fees will be refunded even if the Client no longer wishes to hire an au pair, regardless of the reason.
  10. No agency fees will be refunded even if the Clients finds another au pair privately or through another agency, for whatever reason.
  11. Should the Agency not be given the opportunity to replace a candidate this guarantee will be regarded as having been completely discharged and no agency fees will be refunded.
  12. Please note that the Agency guarantee specifically excludes:
    1. Retrenchment
    2. Unfair dismissal
    3. Illness and death

“Simply Contact Us  For Further Assistance”
We have the LARGEST database of GOOD candidates!
– Professional & Dedicated –

We assist with the following types of positions:

Upon registering with Little Sunshines Au Pair Agency, if you require an Au Pair, we will send you a Family Information Guide which contains the following information:

  • Proposed questions for your interviews with prospective au pairs
  • Guidelines on employing an au pair in terms of labour law
  • Guidelines on dealing with au pair performance related issues in terms of labour law
  • Tips on how to maintain a long-lasting relatonship with your new au pair